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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debra roberson

July 17, 2025

5  out of  5
rating by debra roberson
"Best business experience I’ve had in a long time. Thank you for putting my mind at ease."
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Joe O' Sullivan

July 2, 2025

5  out of  5
rating by Joe O' Sullivan
"Christian is amazing to speak to and was so helpful going through each policy with me and explaining every detail. We really appreciate Christian for being so helpful on the car insurance matter."
We responded:
"Joe, Thank you so much for your kind words! We’re thrilled to hear that Christian provided such helpful and detailed assistance with your car insurance. We truly appreciate your feedback and are here whenever you need us! - Andrew"
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Matthew Kendall

July 2, 2025

5  out of  5
rating by Matthew Kendall
"Always helpful when needed!"
We responded:
"Matthew, Thank you for your kind feedback! We’re always here to help whenever you need us. We appreciate you choosing State Farm! - Andrew"
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Alex Clement

July 1, 2025

2  out of  5
rating by Alex Clement
"Would have been one star if not for Mrs Linda. Unfortunately the customer service at this location was sub par from the rest of the staff. Jacob was very clear letting me know he was too busy to look into my billing questions and would get back to me in a week! He refused to pass my call on to another agent who could help when I asked for someone else saying he did not want to send the workload to someone else and I would have to wait for him to take vacation before investigating. Even Mrs Linda questioned that decision. If I said “let me get back to you in a week” for payment, I’d face a late fee. Since they are so overwhelmed; I switched agents and took my commission elsewhere. Again. Mrs Linda was lovely; if you can get past the gatekeepers who refuse to help."
We responded:
"Alex, We sincerely apologize for not being as prompt as you expected in addressing your concerns. At my office, we take great pride in providing exceptional customer service, and all of my team members go above and beyond to support our customers. We regret that this particular situation, which was unfortunately beyond our control, did not meet the high standards we strive for. To clarify, Jacob did send you a breakdown of your bill as soon as you called this morning. We tried to help but you were demanding answers that we could not provide immediately. Jacob also told you he was going out of town for the holiday weekend not just "let me get back to you in a week". We appreciate your understanding and value your feedback as we continue to improve our service. We are human and make mistakes and strive to be better every day. Thank you for the kind words about Linda as she is a great asset to my team. Please feel free to call me anytime and I will be glad to address any other concerns. We are sad to see you leave but hope the new agent will be able to take care of your needs. -Andrew Robinson, Agent"
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Clinton Oliver

July 1, 2025

5  out of  5
rating by Clinton Oliver
"Thank you Jacob and Andrew for always being so helpful and prompt when answering my questions! We love having our policies with you!"
We responded:
"Thank you so much for your kind words! Jacob and the team are thrilled to hear your appreciation. We’re grateful to have you with us and look forward to continuing to support you with your policies! - Andrew"
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Shasta Dunn

June 18, 2025

5  out of  5
rating by Shasta Dunn
"I highly recommend Andrew Robinson- State Farm. Not only were they quick to get our auto and home transferred to them, but they offer more than other insurance providers at a lower cost! And last but definitely not least, Alley, she has stayed on top of everything so far, as if my husband and I are the only customers. So again I highly recommend Andrew Robinson - State Farm. You won't be disappointed!"
We responded:
"Shasta, Thank you so much for your glowing recommendation! We’re thrilled to hear Andrew and Alley provided quick, attentive service and helped you save while getting great coverage. Your trust means a lot to us, and we’re here for you anytime you need assistance! - Andrew"
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Chris Davis

May 29, 2025

5  out of  5
rating by Chris Davis
"I am very happy to be a new state farm customer thanks to Candy Allen!!! She is very hard working and caring person to her customers! I look forward to many years of service with you!"
We responded:
"Chris, thank you for the amazing review. I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. -Andrew"
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Bennie Bordelon

May 21, 2025

5  out of  5
rating by Bennie Bordelon
"Very understandable and helpful And knowledgeable. Her answers to all my questions is what made me take the policy"
We responded:
"Bennie, Thank you for your feedback! We’re glad our agent’s clear and knowledgeable answers helped you feel confident in choosing your policy. We appreciate your trust and are here whenever you need us! - Andrew"
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Bill Parker

May 12, 2025

5  out of  5
rating by Bill Parker
"Awesome group! They’re relationship means EVERYTHING!"
We responded:
"Bill, thank you for the kind feedback! - Andrew"
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Connor Gulledge

April 29, 2025

5  out of  5
rating by Connor Gulledge
"10/10 experience. Quick, easy, and had a new policy in under 20 minutes!"
We responded:
"Connor, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Andrew "
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Juan Garcia

April 29, 2025

5  out of  5
rating by Juan Garcia
"Great insurance and the prices are always cheaper than other companies."
We responded:
"Juan, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Call us anytime! - Andrew "
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Todd Hoover

April 3, 2025

5  out of  5
rating by Todd Hoover
"Always great service..."
We responded:
"Thank you for the 5-star rating, Todd! We're thrilled to hear you had a great experience! - Andrew"
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Carson Bolyer

December 31, 2024

5  out of  5
rating by Carson Bolyer
"Thanks to Andrew and his staff for helping me and my family out with life insurance got use the right coverage for the right price! He explained the coverages and products to were we understood them!"
We responded:
"Thank you so much Carson for trusting use to provide you and your family with life insurance! We are here to protect you from the unexpected!"
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Todd Harp

December 20, 2024

5  out of  5
rating by Todd Harp
"Andrew Robinson State Farm’s customer service is the best. Andrew and his staff are very friendly and knowledgeable. They have been very helpful with all of our insurance needs. Andrew and his staff saved us money when we moved our insurance from another agency. Do not hesitate to give them a call or stop by their office for your insurance needs."
We responded:
"Todd, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Andrew"
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Linda Doughty

December 20, 2024

5  out of  5
rating by Linda Doughty
"I am so impressed with the team at Andrew Robinson State Farm!"
We responded:
"Linda, thank you for your kind words! We take pride in the wonderful team we have here at our State Farm Agency! - Andrew"
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Beth Scheeper

December 20, 2024

5  out of  5
rating by Beth Scheeper
"Best insurance Agent in Town!!"
We responded:
"Beth, thank you for the kind words!! - Andrew"
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Tracy Pourciau

December 20, 2024

5  out of  5
rating by Tracy Pourciau
"This agency is so personal and helpful! They all go above and beyond, especially Linda. I appreciate these hard working folks."
We responded:
"Tracy, thank you for the great feedback! We're glad to hear that our team consistently provides you with excellent service, especially Linda. It’s always a pleasure to assist you! - Andrew "
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Holly Black

December 19, 2024

5  out of  5
rating by Holly Black
"Helpful staff!"
We responded:
"Holly, we are so glad we could be of help. Please don't hesitate to reach out if you need anything else! - Andrew"
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Jonathan Wall

December 17, 2024

5  out of  5
rating by Jonathan Wall
"Jacob is so willing to help me with all of my insurance questions! Very helpful!"
We responded:
"Jonathan, this is so wonderful to hear about Jacob's service- thanks for sharing! - Andrew"
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Darrell storey

December 14, 2024

5  out of  5
rating by Darrell storey
"Andrew and his Agency are the best at what they do! They are always there for me when I need them! Give them a call today!"
We responded:
"Darrell, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Andrew"
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Faith Harris

December 14, 2024

5  out of  5
rating by Faith Harris
"Jacob has helped me in so many ways and made my insurance experience so easy."
We responded:
"Faith, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Andrew"
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Debbie Long

December 12, 2024

5  out of  5
rating by Debbie Long
"I have gotten great care by Jacob for all of my insurance needs. I highly recommend your insurance office to others."
We responded:
"Debbie, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Andrew"
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Jon lee

December 12, 2024

5  out of  5
rating by Jon lee
"It’s simple…Taylor Mills is the best. Always a great attitude and helpful anytime I need something. Probably deserves a raise"
We responded:
"Jon, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Andrew"
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Saraann Thatcher

December 12, 2024

5  out of  5
rating by Saraann Thatcher
"What I love most about my insurance agency is that I always get to speak to an actual person at the office and not someone at a call center etc. They answer every time you call in a prompt manner, they answer any and every question I have, it is always a smooth process with them and stress free!!!"
We responded:
"Saraann, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Andrew"
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Sara Massar

November 14, 2024

5  out of  5
rating by Sara Massar
"Thank you Taylor for your excellent service and attention to detail!!"
We responded:
"Sara, please know that my team and I will always be here to help support your insurance needs. Thank you. - Andrew"